ombudsman

defensor del pueblo, defensor del consumidor

Persona independiente que examina quejas sobre servicios públicos, empresas u otras organizaciones.

En inglés sencillo: An independent official who examines people’s complaints about public services, companies, or other organizations.

• The ombudsman examined my complaint.
• She asked the financial ombudsman to investigate the bank.
• Several ombudsmen called for better protection for consumers.

Expresiones frecuentes: financial ombudsman, public ombudsman, complain to ombudsman

mediador interno, ombudsman

Persona independiente dentro de una organización que ayuda a sus miembros a resolver desacuerdos y otros problemas.

En inglés sencillo: An independent person within an organization who helps its members deal with disagreements and other problems.

• The university ombudsman helped resolve the dispute.
• Staff can speak confidentially to the ombudsman.
• Our ombudsman offers independent advice on workplace conflicts.

Sinónimos: mediator

Expresiones frecuentes: university ombudsman, staff ombudsman, organizational ombudsman