escalate

激化する、激化させる、増大する

程度が激しくなったり深刻になったりする。また、そうさせる。

やさしい英語で： To become stronger or more serious, or make something stronger or more serious.

• The argument quickly escalated.
• Rising prices escalated the crisis.
• A small disagreement can escalate into a serious conflict.

使い方： escalate into something (The dispute escalated into a violent confrontation.)

類義語： intensify, increase, step up

反対語： decrease, ease

よく使う表現： escalate the conflict, escalate into violence, escalate rapidly

上位担当者に引き継ぐ、エスカレーションする

問題や依頼を、より権限のある人や専門知識のある人に引き継ぐ。

やさしい英語で： To pass a problem or request to someone with greater authority or more expert knowledge.

• Please escalate this issue to your manager.
• The agent escalated my complaint yesterday.
• We escalate difficult cases to the technical team.

使い方： escalate something to someone (I escalated the unresolved complaint to my supervisor.)

類義語： refer, pass on

よく使う表現： escalate an issue, escalate to someone, escalate a complaint